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How can we help?

Tell us what happened and the team will answer at the e-mail you provide.

  • We answer at the e-mail you give, usually on the same business day.
  • Have an account? Use its e-mail: the conversation also shows up under Contact, in the panel.
  • About a withdrawal or a charge, tell us the amount, the date and the network.

Never send a password, a private key, a recovery phrase or a withdrawal code. Support will never ask for them.

Where the answer goes.

Up to 5,000 characters.

The message goes to [email protected] and is only used to answer you.